Your privacy matters. This page explains exactly what personal information we collect from Pakistan players, why we collect it, how it is used, and the controls you have over your own data. No vague language – just straightforward answers.
Before you read the full policy, here is a quick summary of how paddy power approaches your data and privacy as a Pakistan player.
We use encryption and secure server infrastructure to protect the personal and financial information stored on your paddy power account. Security reviews happen on a regular basis to stay ahead of threats.
Paddy power does not sell, rent, or trade your personal information to third-party marketers. Any sharing of data is limited to what is necessary to operate the platform and process transactions securely.
We collect CNIC and payment verification data as part of our Know Your Customer process. This protects both you and the platform from fraud and ensures withdrawals are paid to the right person.
You can manage your communication preferences, update your account details, and request data-related actions directly from your account settings or by contacting our support team.
Account passwords are stored using one-way hashing. Our support team cannot see your password and will never ask for it. If you forget your password, use the reset option – there is no other way.
If this Privacy Policy changes in a meaningful way, we will notify registered players by email or through an in-platform notification before the changes take effect. You will always have the chance to review updates.
Who this applies to: This Privacy Policy applies to all individuals who visit, register on, or use the paddy power platform at paddypower.bar, including players in Pakistan. By using the platform, you agree to the practices described in this policy.
Paddy power is a sports betting and gaming platform serving players in Pakistan. We understand that when you create an account, deposit money in PKR, or place a bet on a cricket match, you are sharing personal information with us. We take that responsibility seriously.
This Privacy Policy is designed to give you a clear picture of what information we collect, why we need it, how it is used, and what your rights are in relation to that information. We have written it in plain language because we believe you deserve to understand exactly how your data is handled – not wade through pages of legal text to find the answer.
This policy covers all services provided by paddy power through the paddypower.bar website and any associated mobile application available for download. It applies to account registration, sports betting, casino and bingo activity, withdrawal requests, and any customer support interactions you have with our team.
We collect personal information in two main ways: information you actively provide to us, and information that is gathered automatically as you use the platform.
We only collect information that is relevant and necessary. We do not collect sensitive categories of personal data such as health information, religious beliefs, or political opinions.
Every piece of data we collect serves a specific purpose. The table below outlines the primary reasons we process your personal information:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, mobile number, DOB | Contract performance |
| Identity verification (KYC) | CNIC, selfie, address | Legal obligation / fraud prevention |
| Processing deposits and withdrawals | Payment method details, transaction history | Contract performance |
| Fraud detection and security | IP address, device data, login history | Legitimate interest |
| Customer support | Communications, account activity | Contract performance |
| Platform improvement and analytics | Usage data, navigation patterns | Legitimate interest |
| Promotional communications (if opted in) | Email, mobile number, betting preferences | Consent |
| Responsible gaming monitoring | Deposit patterns, session activity | Legal obligation / player protection |
We do not process your personal data for purposes other than those listed above without notifying you first. If we plan to use your data in a new way, we will update this policy and inform you accordingly.
Given that paddy power handles real money transactions in PKR, we are required to conduct identity verification before processing withdrawals. This is a standard practice across all legitimate online gaming and financial platforms and exists to protect players from fraud and unauthorised withdrawals.
The KYC process involves collecting and reviewing your CNIC, proof of payment method, and in some cases a recent photograph. This data is reviewed by our verification team and, where applicable, passed to a third-party verification service. Once verified, your account is flagged accordingly and routine re-verification is not required unless your details change or a high-value transaction triggers a review.
All payment methods linked to your account must be registered in your own name. We cross-reference the name on your JazzCash, Easypaisa, or bank account with the name on your paddy power account and your CNIC. Mismatches will delay verification and may result in withdrawal holds until resolved.
We do not store full card numbers or complete wallet credentials on our servers. Payment data is tokenised or handled directly by the payment gateway during the transaction. What we store is limited to the identifier needed to recognise the method for future transactions.
KYC verification is a one-time process for most players. Once your account is fully verified, you can deposit and withdraw without repeating the process unless your account circumstances change significantly.
Paddy power uses cookies and similar technologies to make the platform work properly and to understand how players interact with it. Cookies are small text files stored on your device when you visit a website. They do not contain viruses or execute code.
You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will affect platform functionality. Disabling analytical or marketing cookies will not prevent you from using the platform normally.
We keep your personal data for as long as your account is active and for a reasonable period after account closure to meet our legal and operational obligations. Specific retention periods vary depending on the type of data:
When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so it can no longer be linked to you as an individual.
As a paddy power player, you have a number of rights relating to the personal data we hold about you. These are outlined below. To exercise any of these rights, contact our support team at the details provided in the Contact section.
You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe after verifying your identity.
If any of the information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
You may request deletion of your personal data where there is no longer a legitimate reason for us to hold it. Note that legal retention obligations may limit full erasure in some cases.
You can object to processing of your data for marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
Where technically feasible, you can request your data in a structured, machine-readable format for transfer to another service.
You can request that we limit how we use your data in specific situations, for example while a dispute about accuracy is being resolved.
Protecting your data is something we invest in continuously. The following measures are in place to keep your personal and financial information secure on the paddy power platform:
Your responsibility: Keep your login credentials private and do not share your password with anyone. If you suspect unauthorised access to your account, contact support immediately to have your account secured.
The paddy power platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If during account review or verification we identify that a player is underage, the account will be immediately closed and any data collected will be securely deleted, subject to any legal record-keeping obligations.
If you are a parent or guardian and believe that a minor has registered an account using false age information, please contact our support team immediately. We will investigate and take appropriate action as quickly as possible.
We encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. Our responsible gaming tools are available to all adult players and can help establish limits that keep the experience within healthy boundaries. More information is available on our Responsible Gaming page.
We may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable legal requirements. When we make significant changes, we will notify registered players through an email to their registered address or via an in-platform notification before the new policy takes effect.
Minor or editorial changes that do not affect your rights may be made without direct notification, though the "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically so you are always aware of how your data is being handled.
Continuing to use the paddy power platform after a policy update has been communicated constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and contact support to discuss closing your account.
Bookmark this page and check it alongside the Terms and Conditions whenever you make a significant deposit or before using a new feature on the platform.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to report a concern about how your information has been handled, you can reach us through the following channels:
We aim to respond to all privacy-related requests within 72 hours. For requests involving data access, rectification, or erasure, please allow up to 14 days for full processing, as identity verification may be required before any action is taken.
This Privacy Policy was last reviewed in January 2026. By using paddy power, you confirm that you have read and understood how we collect and use your personal information.
Now that you know how we handle your data, take the next step. Register your account, complete a quick verification, and start betting on cricket, PSL T20s, and more – all in PKR.